Difficult Conversations: How to Discuss What Matters Most
Douglas Stone
11 Key ideas
21 MINS
4.7 (1.8k)
Sex & Relationships
Ever found yourself stuck in a difficult conversation and wished for a way out?
What if the key to navigating these challenging discussions lies in understanding their structure?
Do you wonder how the three conversations - the 'What Happened', the 'Feelings', and the 'Identity' conversation - play a role in every tough talk?
Are you ready to transform the way you handle challenging dialogues and turn them into learning conversations?
Ever found yourself stuck in a difficult conversation and wished for a way out?
What if the key to navigating these challenging discussions lies in understanding their structure?
Do you wonder how the three conversations - the 'What Happened', the 'Feelings', and the 'Identity' conversation - play a role in every tough talk?
Are you ready to transform the way you handle challenging dialogues and turn them into learning conversations?
Key Ideas
Read | Listen - Full summary
#1
Can Understanding the Three Facets of a Difficult Conversation Improve Your Communication Skills?
01 Jan 1970
02:18
02:18
#2
The Power of Understanding in Resolving Disagreements
01 Jan 1970
02:02
02:02
#3
Are You Misinterpreting Intentions and Damaging Your Relationships?
01 Jan 1970
02:17
02:17
#4
Shifting From Blame to Contribution: A Game-Changer in Difficult Conversations
01 Jan 1970
01:50
01:50
#5
Can Acknowledging and Expressing Your Feelings Transform Your Difficult Conversations?
01 Jan 1970
01:57
01:57
#6
Mastering 'Identity Conversations': Navigating Difficult Discussions without Losing Your Balance
01 Jan 1970
01:51
01:51
#7
Is There a Right Time for Difficult Conversations?
01 Jan 1970
01:34
01:34
#8
Steering Difficult Conversations towards Resolution: The Power of the Third Story
01 Jan 1970
02:17
02:17
#9
Can the Art of Expression Transform Your Conversations and Relationships?
01 Jan 1970
01:40
01:40
#10
Mastering Difficult Dialogues: Powerful Strategies for Constructive Conversations
01 Jan 1970
02:10
02:10
#11
Final Recap
01 Jan 1970
01:54
01:54
About Author
Douglas Stone is one of the authors of the book "Difficult Conversations: How to Discuss What Matters Most." Alongside Bruce Patton and Sheila Heen, Stone co-wrote this influential book while they were members of the Harvard Negotiation Project. The book provides insights and practical advice on how to handle tough conversations in personal and professional contexts, emphasizing the importance of understanding different perspectives, managing emotions, and achieving positive outcomes through effective communication. Stone's work has helped countless individuals navigate the complexities of conflict resolution and improve their conversational skills.
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