Crucial Conversations: Tools for Talking When Stakes Are High
Kerry Patterson
10 Key ideas
18 MINS
4.7 (2.4k)
Management & Leadership Marketing & Sales
In a world where we often shy away from difficult discussions, how can we master crucial conversations?
Can mastering the art of handling crucial conversations foster better relationships, improve organizations, and even enhance personal health?
How do high-performing individuals express their opinions without causing defensive reactions?
What if there was a way to discuss high-stakes, controversial, and emotional issues openly and respectfully, leading to stronger relationships and communities?
Dive in to unlock the key to effective dialogue, understand the principle of Start with Heart, and learn how to navigate through the toughest of conversations.
In a world where we often shy away from difficult discussions, how can we master crucial conversations?
Can mastering the art of handling crucial conversations foster better relationships, improve organizations, and even enhance personal health?
How do high-performing individuals express their opinions without causing defensive reactions?
What if there was a way to discuss high-stakes, controversial, and emotional issues openly and respectfully, leading to stronger relationships and communities?
Dive in to unlock the key to effective dialogue, understand the principle of Start with Heart, and learn how to navigate through the toughest of conversations.
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Key Ideas
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#1
Can Mastering Crucial Conversations Transform Your Life and Relationships?
01 Jan 1970
01:47
01:47
#2
Mastering Dialogue: The Secret Power of Successful Decisions in High-Stakes Conversations
01 Jan 1970
01:22
01:22
#3
Can the Principle of 'Start with Heart' Revolutionize Your Communication Skills?
01 Jan 1970
01:43
01:43
#4
Mastering the Art of Communication: A Guide to Resolving Intimacy Issues in Relationships
01 Jan 1970
01:47
01:47
#5
Can Mastering Your Internal Stories Help You Control Your Emotions?
01 Jan 1970
01:52
01:52
#6
Unlocking the Power of Persuasion: A Guide to Effective Parent-Teen Dialogue
01 Jan 1970
01:24
01:24
#7
Can Effective Dialogue Strategies Turn Risky Conversations into Positive Outcomes?
01 Jan 1970
01:35
01:35
#8
Mastering Difficult Conversations: A Guide to Navigating 15 Tough Cases
01 Jan 1970
02:21
02:21
#9
Can Mastering Crucial Conversations Pave the Way for Changing Habits and Cultures?
01 Jan 1970
02:09
02:09
#10
Final Recap
01 Jan 1970
02:13
02:13
About Author
Kerry Patterson is one of the co-authors of the bestselling book "Crucial Conversations: Tools for Talking When Stakes Are High." Alongside his co-authors Joseph Grenny, Ron McMillan, and Al Switzler, Patterson has contributed to the field of communication by providing strategies for handling high-stakes interpersonal communication scenarios. Their work emphasizes the importance of dialogue, active listening, and mutual respect to achieve successful outcomes in both professional and personal interactions. Patterson's insights are built upon a foundation of extensive research and practical experience in organizational behavior and communication.
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